For freight forwarders & 3PLs
The licensed customs broker behind your freight
We clear your clients' entries as the named, licensed broker behind your freight, at the same published rates our direct importers pay. You stay the face. We never quote freight or go around you.
Why forwarders partner with us
Built to disappear behind your brand
Every entry you hand off is a risk to your margin and your timeline. We file clean under our license; you keep the client.
Your clients stay yours, structurally
Borderless is a brokerage only. The account and the client relationship stay yours, and the freight is never ours to quote. You stay the face.
Filing runs in the portal
Drop the documents and a draft entry is ready to review in about a minute, with status through release on every filing. Your coordinators can see where a file stands without asking anyone.
Fast, clean clearance
Entries and ISFs filed accurately and on time via ABI to CBP's ACE, so your freight never sits waiting on customs.
One statement, your whole book
Per-filing invoices plus one consolidated monthly statement, clean PDFs for every charge. What you charge your clients stays your business.
Published, transparent rates
The same rates our direct importers pay, published in the open. What the pricing page says is what your book pays.
Proper KYC on every IOR
We vet each importer of record before we file. That protects your license and reputation, not just ours.
How the partnership works
Four steps to a clean handoff
01
Introduce your book
Your lanes, your volume, the importers you clear for. No pitch deck required.
02
We onboard each IOR
Add an importer from your portal; they sign the power of attorney directly with us while we run proper KYC.
03
We file under our license
Entries, ISFs, and PGA filings, with portal status at every step, ready to pass straight to your client.
04
One partner, scaling with you
Published rates for your whole book, with more automation as your volume grows.
In 2026, the broker you file through is a risk decision
CBP is tightening hard on importer vetting. The broker behind your freight now reflects on your license, not just theirs, so we run proper KYC on every importer of record before we file, and a bad IOR never becomes your problem.
Forwarder questions
The things partners ask first
Do you compete with us on freight?
Never. Borderless is a licensed customs brokerage only. We don't quote or move freight, we don't sell forwarding, and we never solicit or market to your clients, and we will put that in writing. Your accounts stay your accounts.
Who owns the client relationship?
You do. Importers on your account get no portal login and no marketing from us: you are the account and the billing relationship, and status updates are yours to forward. CBP's broker rules do set one limit on how quiet that can be. The importer signs the power of attorney directly with us, because CBP requires the broker to hold a valid POA from the importer itself (19 CFR 141.46). Under 19 CFR 111.36, unless the goods came in delivered duty paid or the importer signs a short written waiver, it also receives either a copy of our bill for services or a copy of the entry filed in its name. We handle that as paperwork we collect once per importer. A broker who promises your importer will never hear of it is promising something the regulation doesn't allow.
How do we actually send you work?
Through your account portal. Drop the shipment documents on File an entry and a draft is ready to review in about a minute; you confirm the shipment fields and send it to us. ISFs are a structured form with copy-from for repeat parties. Every filing shows its status through release, questions run in threaded messages, and invoices plus your monthly statement download from Billing. Email is just the doorbell.
How do partner rates work?
They're our published rates: the same pricing page our direct importers see, no separate quote track: Growth supports up to 20 importers of record, Scale up to 100, and past 100 it's an Enterprise conversation. Flat and all-in on the brokerage side, with 0% duty disbursement (your importers pay CBP directly). What the pricing page says is what your book pays us; what you charge your own clients for clearance stays your business.
How many importers can we bring, and what counts toward the cap?
Your account holds your whole client book, with no per-importer fee and no published cap. An importer counts while we hold an active power of attorney for them; offboard an importer any time, and nothing gets re-onboarded as the book grows. One note on bonds: each importer holds a continuous bond in their own name; they bring one or we arrange it at a flat $420 a year, whatever your rung, billed separately. A single-entry bond, when a shipment needs one, is $5 per $1,000 of the bond amount with a $50 minimum, figured when the 7501 is issued.
How does onboarding work for our importers?
Through a dedicated forwarder path. You generate a signing link from your portal; the importer signs the power of attorney directly with us (CBP requires the POA to come from the importer, not through a forwarder), and we verify their identity properly. With CBP tightening its review of importer records, that discipline is what keeps every entry we file under our license clean and defensible.
What does customs law require between you and our importers?
19 CFR 111.36 governs how a licensed broker works with an unlicensed party that is not the actual importer, which is what a forwarder account is. One duty falls on us under that rule. Unless the goods were purchased on a delivered duty paid basis, or the importer waives it in writing, we transmit to that importer either a copy of our bill for services or a copy of the entry. Separately, 19 CFR 141.46 requires us to hold a valid power of attorney from the importer itself before we transact customs business in its name, so the POA is executed directly with the importer of record and never routed through you, with the signer verified by a code sent to their email. Paragraph (c) of the same broker rule sets extra conditions on brokers who pay forwarders for referrals. We don't pay referral fees, so that compensation trigger never fires, and our forwarder terms adopt those importer protections anyway. You buy at our published rates and rebill your client however you like.
Can you handle our volume and PGA-heavy freight?
Yes. ABI e-filing direct to ACE, partner government agency (PGA) filings, per-importer continuous bonds, post-summary corrections, and a dedicated broker who knows your account, all in-house, with API and integration options as you scale.
Put a licensed broker behind your freight.
The rates are already published. Pick the plan that fits your book, or tell us about it and we'll confirm the fit, usually within one U.S. business day.