For importers
A customs brokerage built for the size you are now
Borderless CHB is a licensed U.S. customs brokerage (CBP filer code NQR) filing entries and ISF at every U.S. port for e-commerce sellers, small businesses, and first-time importers. Flat published rates, a real-time portal, and a licensed broker who reviews every entry before it is transmitted.
Who we serve
Built for importers the big brokerages ignore
E-commerce and marketplace sellers
Amazon FBA, Shopify, and DTC brands importing inventory. Post-de-minimis, every shipment needs an entry; we make that routine instead of terrifying.
Small and mid-size businesses
Manufacturers, wholesalers, and retailers importing commercially. Flat rates you can put in a landed-cost model, and a named account owner on your file.
First-time importers
Never filed an entry? We set up your importer number, bond, and CBP payment, and walk you through your first clearance without the jargon.
Importers with multiple entities
Subsidiaries and related companies under one account: each entity its own importer of record, one portal, one bill.
Selling on Amazon? Our page for Amazon FBA sellers covers the importer of record question and the CPSC filing at entry.
Why now
Importing got harder in 2026. Your broker shouldn't be.
The $800 de minimis exemption is suspended indefinitely, so shipments that used to arrive duty-free with no paperwork now need real customs entries. Tariff layers change monthly. And starting September 18, 2026, CBP voids importer numbers whose company details on file are inaccurate. None of this is optional anymore, and none of it is something you should be figuring out from forum threads.
What you actually need is boring: accurate classification, entries filed on time at a price you knew in advance, and someone accountable when CBP asks a question. That is the whole product. Rates are on thepricing page, every fee explained in thecost guide, and you can estimate your duties free with thetariff simulator.
How it works
Four steps
Sign one power of attorney
Signed by e-signature. It authorizes us to file for you, and it comes straight to you, never through a middleman.
We set up the plumbing
Importer number checked, bond arranged, direct-to-CBP payment configured free, so you never pay a duty-advance percentage.
File in the portal
Send documents, watch classification and filing happen, and see the exact status of every entry through release.
Pay one flat rate
The quote is the invoice. Duties and government fees pass through at cost, itemized.
Questions
What importers ask us first
I sell on Amazon FBA. Who is the importer of record?
You are, or an entity you control. Amazon does not act as importer of record for FBA shipments, so every seller importing inventory needs their own importer number, a customs bond, and a broker to file entries. We set all three up as part of onboarding.
De minimis is gone. What does that mean for my small shipments?
The $800 duty-free de minimis exemption has been suspended for all countries since August 29, 2025, and CBP made the suspension indefinite in June 2026. Shipments that used to arrive duty-free with no entry now need a customs entry, with duties paid. That is why many e-commerce sellers are hiring a customs broker for the first time.
What do I need before my first entry?
Three things, and we handle the setup: a power of attorney signed by e-signature, an importer of record number with accurate company details on file at CBP, and a customs bond. Once the commercial invoices and product details are in, the first entry is prepared from them and filed.
How much will it cost me?
Start at a flat $149 per entry with no monthly fee: ISF, up to 5 HTS lines, and one partner-agency filing included, and a 0% duty-disbursement fee: we charge nothing to advance duties, and if you would rather pay CBP yourself we set up direct ACH payment free. Duties and government fees pass through at cost. Sign a 12-month agreement and every entry is $79 with no monthly fee; ISF is $20 when we file it and partner-agency filings are $35.
Can you take over from my current broker?
Yes. A new power of attorney, the bond transfer, and direct-to-CBP payment setup all run in parallel while anything in flight finishes with your current broker. No gap, no cargo waiting.
More in the full FAQ, including bonds, HTS lines, and what "all-in" covers.
Fit check
Can Borderless file for you?
A few taps, and the answer before you sign up.
1Who is applying?
2Who is the importer of record?
3Does the business have its own street address, phone and email?
A PO box, a mail drop, a registered agent's address or a forwarder's details don't count.
4Can the person who signs for the business show a government photo ID?
5In the past five years, has CBP penalized the business or seized its goods?
0 of 5 answered
Answer a few questions for a read on your setup.
Borderless files for U.S. importers and for the freight forwarders who clear through us. With the new procedural requirements for importers of record, Borderless reviews each foreign importer of record in the order applications arrive.
This check stores nothing and isn't an approval. Borderless reviews every application after sign-up.
Ready for your first (or next) entry?
Tell us what you import and we'll reply within one U.S. business day, with a real number.