Get set up

Open your account

Go to my.borderless.us/#/signup. Sign up with Google, Microsoft or your email. It takes about five minutes.

Tell us about your business

• Your name, phone and email
• Your company's legal name as the IRS has it, and your EIN. No EIN? We'll get you a CBP number.
• Your business address, where you actually operate. No PO box, virtual office or agent's address.
• Anyone who owns 25% or more
• What you import and where it's made
• Whether you have a customs bond
• How you'll pay: a 12-month agreement or pay as you go

We review your answers

If something needs fixing, we tell you exactly what.

Upload your documents and sign

Any one document from each list will do.

• Your business exists. Articles of incorporation or organization, a state registration, a certificate of good standing, a business license or a partnership agreement. Sole proprietors skip this.
• Who signs. A current photo ID of the signer: driver's license, state ID or passport.
• Your tax number. Your IRS letter (CP 575 or 147C) from the last 12 months. Filing with an SSN? Your Social Security card, or the first page of your latest tax return.
• Proof of address, only if we ask.
• A credit report, only if you pay on terms. You can skip it at first. We need it before we start your customs work.

Then sign the power of attorney, the intake form and the service agreement online. Prefer paper? Print, sign and upload.

We verify you

Verification takes 1 to 2 business days. Then we register your company with CBP and switch your account on.

Your bond and first shipment

No bond yet? We arrange one and quote it first. A continuous bond is $500 a year.

Then click File an entry and drop in your documents. We take it from there.